24/7 Monitoring Centre
Verified alarms.
Immediate intervention.
Every event is verified in seconds by a DIN-certified emergency and service monitoring centre – followed by live audio warning, alarm escalation and coordinated intervention. Around the clock, all year.
Service details
What the connection delivers.
Not passive recording – active monitoring with verification, deterrence and documented escalation.
24/7 link to the control room
Your towers stay permanently connected to a DIN-certified emergency and service monitoring centre – redundant over LTE and fibre.
AI pre-verification
Motion events are first classified by AI: person, vehicle or object. Only relevant events reach the operators.
Human visual check
Trained operators verify every event on live video within seconds – no blind triggers, no false-alarm cascade.
Live audio warning
On confirmed threat, an operator speaks through the on-site loudspeaker – most incidents stop right there.
Intervention coordination
If the threat persists: immediate dispatch of security service and/or police – with location, live video handover and status report.
Full documentation
Timestamps, video clips and intervention log for every alarm – GDPR-compliant storage, exported on request.
Alarm flow
From event to intervention – under 90 seconds.
Every alarm runs through the same resilient chain. You receive transparent monthly reporting with all events.
- 01
Event trigger
Camera or sensor detects motion in the monitored zone. The frame is passed to AI analysis instantly.
- 02
AI classification
AI separates person, vehicle, animal or noise. Only relevant classes escalate to the control room.
- 03
Operator verification
A trained operator inspects the live feed and assesses the situation within seconds – false alarms are closed out.
- 04
Live audio warning
On confirmed threat a live announcement is played through the tower speaker – usually the incident stops.
- 05
Escalation & intervention
If the threat persists: dispatch of intervention services and/or police with location and live video handover.
- 06
Reporting
All events are documented – video clip, timestamps and actions taken. Monthly summary included.
What you get – no small print.
Weekends and holidays included, no idle windows.
Meets the relevant requirements for emergency and service monitoring centres.
Storage exclusively in Germany, clear retention, data processing agreement included.
Focus on verified threats – no automated police calls without human review.
FAQ
Monitoring – in short.
How fast does the control room react?
Verified alarms are typically handled within 30 to 90 seconds – from AI classification to the live announcement.
What happens on a false alarm?
The operator closes the event with a reason (e.g. animal, passer-by outside zone). No load on the police or your team.
Can existing cameras be connected?
Often yes – it depends on a compatible video and alarm interface. We assess this during the site review.
How is monitoring contracted?
Monthly fee per site including connection, event handling and reporting. Intervention runs are billed separately on trigger.
Ready for 24/7 monitoring?
Tell us the site and project – you'll receive a concrete proposal within 24 hours.